Terms and Conditions

Welcome to PetPals. These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use PetPals if you do not accept all of the terms and conditions stated on this page.

1. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to PetPals. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves.

2. License

Unless otherwise stated, PetPals and/or its licensors own the intellectual property rights for all material on PetPals. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from this website
• Sell, rent or sub-license material from the website
• Reproduce, duplicate or copy material from the website
• Redistribute content from PetPals (unless content is specifically made for redistribution)

3. User Comments

Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data. PetPals does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of PetPals, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion.

You are responsible for:

• Ensuring that any Comments you post comply with these Terms and Conditions
• Ensuring that any Comments do not infringe any third-party legal rights (such as copyright, trademark, privacy, etc.)
• Ensuring that any Comments are not illegal, obscene, defamatory, threatening, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties
• Ensuring that any Comments do not contain any material that solicits personal information from anyone under 18 or exploits people under the age of 18 in a sexual or violent manner

4. Product Information

PetPals strives to provide accurate product information, descriptions, and images. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by PetPals is not as described, your sole remedy is to return it in unused condition.

5. Pricing and Payment

All prices are shown in US dollars and are exclusive of taxes unless otherwise specified. We reserve the right to change prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.

Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards or online payment methods (PayPal, for example).

6. Shipping and Delivery

PetPals ships to addresses within the United States. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

7. Returns and Refunds

We offer a 30-day return policy for most items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, including perishable goods such as food, flowers, newspapers or magazines.

8. Disclaimer

The materials on PetPals's website are provided on an 'as is' basis. PetPals makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

9. Limitations

In no event shall PetPals or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on PetPals's website, even if PetPals or a PetPals authorized representative has been notified orally or in writing of the possibility of such damage.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

11. Changes to Terms

PetPals reserves the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Contact Information

Questions about the Terms of Service should be sent to us at: