Contact Us

Have questions about our products or services? We're here to help! Reach out to our friendly team.

Get in Touch

Contact Information

Email Us

For general inquiries

info@petpals.com

Call Us

Mon-Fri, 9am-6pm

1-800-123-4567

Visit Us

Our headquarters

123 Pet Street
San Francisco, CA 94103

Business Hours

When we're available

  • Monday-Friday: 9am-6pm
  • Saturday: 10am-4pm
  • Sunday: Closed

Frequently Asked Questions

What are your shipping options?

We offer free same-day delivery for orders over $35 placed before 2pm. Standard shipping (2-3 days) is available for all other orders.

How can I track my order?

Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

What is your return policy?

We offer a 30-day return policy on all unused items. Please contact our customer service team to initiate a return.

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